GENERAL INFORMATION
INTENDED PRODUCT USE
Our items are not intended for heavy commercial use and are intended to be for light to moderate household use only.
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Additionally, coasters are intended for use as decorative accent pieces for household use, and are not designed or intended for heavy condensation for extended periods of time.
EXOTIC WOOD COLOR
The bright and vibrant color of various exotic woods such as Purple Heart (purple) and Padauk (red/orange) will not last forever. Like all woods, they darken and change overtime with exposure to UV light.
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Products which may contain these particular woods, in addition to any other naturally colored types of wood must be stored in a place that is not exposed to natural (UV) light when not in use. Failure to do so will cause your wood to turn dark and lose its vibrant color rapidly, sometimes within a matter of months due to UV exposure.
PRODUCT CARE
For best quality and to ensure the long life of your product, ensure that you visit our Product Care page. Use board conditioner on all hardwood products according to provided guidelines in order to prevent drying of wood, discoloration, swelling, cracking and splintering which may lead to injury.
HANDMADE GOODS
Many of our products are handmade, which may allow for slight variations in products. Each piece of wood, stone, and pottery is natural, unique and beautiful so please expect slight variations in color, texture, and size.
CRYSTALS & GEMSTONES
Please note that healing crystals are not a replacement for traditional medical treatment and are not meant to replace consulting with a medical professional and do not guarantee any medical cure for any condition.
SHIPPING AND DELIVERY
Domestic ground shipping is included for orders of $35 or more.
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International shipping is $75 for a single cutting board and $40 for each additional board.
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Please notify us immediately if your product was damaged during shipping or lost in transit.
RETURNS
The Small Print (Well not that small!)
Items intended for return must be returned in new, unused condition and packaged well for the return within 30 days of purchase. Shipping cost and packaging for returns shall be the customer’s responsibility. No returns are accepted for personalized items.
WARRANTY & DISCLAIMER
The Information You Need to Know
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Products shall be eligible for warranty if there is a defect in the material or workmanship within 30 days of purchase.
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Some people may experience slight irritation to woods (i.e. those with nut allergies and walnut wood). By purchasing any product from Coffman Collection, the purchaser understands that Coffman Collection shall not be held responsible should any irritation occur as a result of exposure to any material which they may be sensitive or have an unknown allergy to.
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Coffman Collection is not responsible for misuse, neglect or exposure to UV light, or excessive levels of temperature or humidity.